Legal
Privacy Policy
MatterPilot AI ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website or request information about our services.
1. Who We Are
MatterPilot AI is a product operated by Document Scan Ltd, registered in England and Wales, trading as MatterPilot AI.
Document Scan Ltd is registered with the Information Commissioner's Office (ICO), registration number ZA059528. The company registration number is 09177579.
If you have any questions about this policy or your data, you can contact us at: hello@matterpilot.ai
2. What Data We Collect
We may collect and process the following personal data:
- Name (if provided)
- Email address
- Organisation / firm name (if provided)
- Any information you provide when requesting a demo or contacting us
We do not collect special category data through this website.
3. How We Use Your Data
We use your data to:
- Respond to enquiries and demo requests
- Provide information about MatterPilot AI
- Send updates about our product (where you have consented)
- Improve our website and services
We will only use your data for the purposes for which it was collected.
4. Lawful Basis for Processing
We rely on the following lawful bases under UK GDPR:
- Consent – where you opt in to receive updates or communications
- Legitimate Interests – to respond to enquiries and provide requested information
You can withdraw consent at any time.
5. Data Storage & Security
We take data security seriously.
- Data is stored securely using trusted cloud providers (e.g. Microsoft Azure – UK region)
- We implement appropriate technical and organisational measures to protect your data
- Access to personal data is restricted
We do not sell or share your data with third parties for marketing purposes.
6. AI & Data Usage
MatterPilot AI is designed with data protection in mind:
- Personal data submitted via this website is not used to train external AI models
- Data remains under your control
- We apply principles of data minimisation and security by design
7. Data Retention
We retain personal data only for as long as necessary:
- Enquiries and demo requests: up to 12 months
- Marketing communications: until you unsubscribe
You may request deletion at any time.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Withdraw consent
To exercise your rights, contact: hello@matterpilot.ai
9. Cookies
Our website may use limited cookies for basic functionality and analytics. We do not use cookies for intrusive tracking or profiling.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact
If you have any questions about this policy or how your data is handled: hello@matterpilot.ai